Not sure what to book? Start here.

NDIS can feel ridiculously confusing, especially when you’re already exhausted, caring for someone with significant needs, and trying to work out what the hell you're supposed to submit.

Choose the option below that sounds most like where you’re at.

If this is you…

➡️ I have an NDIS review or planning meeting coming up and I don’t know what to say - Book an NDIS Strategy Session

➡️ I need a carer impact statement written for me - Book: Done-for-you Carer Impact Statement

➡️ I’ve already written a statement but it needs stronger wording - Book: Statement Review + Edit

➡️ I want more hands-on help pulling the whole review, reassessment, application or evidence together for the best chance at accessing the funding needed → Book the NDIS Support Package

➡️I already have an NDIS meeting booked and want someone there with me. → Book NDIS Meeting Support + Advocacy

➡️I've already worked with Jade and just need another call. → Book an Add-On Support Session.

Still unsure?

Start with the NDIS Strategy Session.

We can work out what’s happening, where the gaps are and what actually needs to happen next. If you decide afterwards that you want more hands-on help, I can scope that with you.

Weekend NDIS Support Sessions (limited)

60 minutes | $179 AUD | Online

Prefer a weekend appointment, or have an NDIS meeting, review or deadline coming up before the next available weekday session?

I offer a limited number of weekend appointments for basic plan review support, early plan review or reassessment guidance, and ART preparation.

Includes a one-hour individual session and a brief email summary of the key points discussed and suggested next steps. This is a standalone advice and preparation session. 

Choose an available time, tell me what you need help with and pay securely when booking. No separate enquiry is needed.

Appointments are available on selected weekends only. If no times appear, there are currently no weekend appointments available to book.

BOOK WEEKEND NDIS SESSION HERE

NDIS STRATEGY SESSION

$159 AUD

Book this if you need clarity about what to do next with your NDIS situation.

This can include:

  • an upcoming plan reassessment or planning meeting
  • preparing for your first NDIS plan or application
  • a plan that no longer reflects current support needs
  • requesting a plan variation or reassessment because circumstances or support needs have changed
  • preparing for an internal review
  • understanding what may be missing after a funding decision
  • preparing evidence before an ART matter
  • working out what reports or supporting evidence you actually need
  • general NDIS strategy when you’re stuck and don't know where to start

What’s included

Before we meet:

I’ll review the key documents relevant to your situation before our session.

Your booking includes up to 30 minutes of pre-session document review and preparation, so I can come into the session already understanding the important parts of your case rather than spending half the call trying to work out what’s going on.

You can send me your current plan, decision letter and the reports or documents most relevant to what you need help with.

Then we have up to 60 minutes together via Zoom or phone.

Depending on your situation, we might look at:

  • what is currently funded and what isn’t working
  • what you’re asking the NDIS to change
  • your goals and requested supports
  • gaps or weaknesses in your current evidence
  • what your therapists or other providers need to address
  • whether reports clearly explain functional impact and support needs
  • your Carer Impact Statement or participant statement
  • questions to ask therapists, support coordinators, schools or other providers
  • wording for important emails or requests
  • what to prioritise first
  • what you probably don’t need to waste your energy on

After the session

I’ll send you a clear summary of the important next steps we discussed, along with relevant templates, prompts or resources where appropriate.

The aim is for you to leave knowing:

What am I asking for?
What evidence do I need?
What is currently missing?
And what do I actually do next?

Important

This session includes up to 30 minutes of document preparation before we meet.

If you have a large volume of evidence requiring a full review, detailed document editing or significant work outside the session, I’ll let you know what additional support I can offer.

You will never be charged for additional work without agreeing to it first.

Investment: $159 AUD

DONE FOR YOU CARER IMPACT STATEMENT

$180 AUD

Book this if you need your Carer Impact Statement written for you and the thought of sitting down and trying to explain your entire life to the NDIS makes you want to throw your laptop out the window.

You know what life looks like.

The hard part is turning that lived experience into a structured statement that clearly explains:

  • the care and supervision you provide
  • how your family member’s disability impacts everyday life
  • what happens when formal support isn’t available
  • the impact caring has on you and your family
  • whether the current caring arrangement is sustainable
  • why additional formal support may be needed

I’ll help turn your lived experience into strong, clear, NDIS-appropriate wording without losing your actual voice.

What’s included

  • Intake questions to gather the information I need
  • Review of relevant supporting information you provide
  • Full drafting of your Carer Impact Statement
  • Clear explanation of day-to-day caring responsibilities and functional impact
  • Strengthening of vague or easily overlooked information
  • Clear links between caring demands, informal support capacity and the need for formal support
  • A completed draft sent back to you for review
  • One round of reasonable amendments if something needs correcting or adding

You do not need to book a call.

Everything can be completed through the intake form, email and document exchange.

Would you rather talk it through?

Some people find it much easier to explain what life actually looks like out loud.

If you'd prefer to talk through your situation with me rather than trying to type everything into a form, you can add a 30 or 60 minute Add-On Support Session.

This is completely optional and is booked in seperately.

Turnaround

Current turnaround is approximately 5 to 7 business days from receiving the information needed to begin your statement.

Availability is limited each week.

If you need your statement urgently, please email info@soulshiftforcarers.com before purchasing so I can confirm availability.

Investment: $180 AUD 

Carer Impact Statement Review + Edit

Price:
$120 AUD

No live appointment required.

Description:

Book this if you have already written your Carer Impact Statement and want it reviewed, edited and significantly strengthened.

I’ll review your existing statement and improve the wording, structure and clarity so the important information is easier for the NDIA to understand.

This includes:

  • full review of your existing statement
  • editing and restructuring where needed
  • strengthening vague or general wording
  • clearer explanation of care, supervision and prompting
  • stronger explanation of carer impact and sustainability
  • identifying important information that may be missing
  • NDIS-appropriate wording while keeping your lived experience intact
  • prompts where additional examples may strengthen the statement
  • review of relevant supporting information where it helps me understand your statement

You are welcome to send supporting documents.

However, this service is specifically for strengthening your Carer Impact Statement and does not include a full audit of every report or piece of evidence supplied.

If you would prefer to talk through parts of your situation, you can also add a 30-minute or 60-minute session.

NDIS Full Support Package 

Price:
$399 AUD

Book this if you don’t just need advice. You want hands-on help working out what needs to be done and pulling the important pieces together.

This is for families and participants who are overwhelmed by the process and want more support than a single strategy session.

It may be suitable for:

  • plan reassessments
  • first NDIS applications or first plans
  • significant changes in support needs
  • plan variation or reassessment requests
  • internal reviews
  • evidence preparation
  • complicated funding requests
  • situations where you have reports everywhere and no idea what’s actually useful
  • families who simply don't have the capacity to coordinate everything themselves

We start with a 60-minute Strategy Session

Before the session, I’ll review your key documents so we can use our time properly.

Together, we'll work out:

  • what you're asking for
  • what is currently happening
  • what evidence you already have
  • what appears to be missing
  • what needs strengthening
  • what should happen next

Then I help you actually do it.

Depending on your individual case, your package can include support with:

  • reviewing your current NDIS plan or decision
  • reviewing key reports and supporting evidence
  • identifying evidence gaps
  • creating a clear evidence and action plan
  • clarifying goals
  • working out the supports or changes you are requesting
  • strengthening the way functional impact is being communicated
  • drafting questions or emails for therapists and providers
  • telling you specifically what additional information to request from providers
  • reviewing updated evidence as it comes in
  • Carer Impact Statement or participant statement support
  • wording for important emails, forms or submissions
  • helping organise the important information so the strongest evidence isn't getting lost
  • practical strategy throughout the process

Email support

A lot of this work does not require another Zoom call.

You can email me as reports, letters or questions come up and I can help guide what needs to happen next within the agreed scope of your package.

The package includes email and document support for up to 6 weeks from our first session.

If we are waiting on a report or something outside your control and need to extend that slightly, just talk to me.

This isn't intended to cut you off halfway through something. It's simply there so the package doesn't quietly become unlimited support for the next twelve months.

Final 30-minute session

Once the important pieces are together, we can use a final 30-minute session to:

  • check where everything is at
  • identify any final gaps
  • prepare for an upcoming meeting
  • talk through how to communicate the important points
  • make sure you know what happens next

What isn't included

The package does not include unlimited document drafting, legal advice, legal representation or attendance at an NDIS or ART meeting.

If your case becomes substantially more complex or requires work outside the original scope, I’ll explain that to you first and give you options.

You will never suddenly receive an invoice for work you didn't agree to.

Investment: $399 AUD

NDIS MEETING SUPPORT + ADVOCACY

$249 AUD

Book this if you already have an NDIS meeting booked and you want someone there who understands your situation and can help make sure the important information is communicated.

NDIS meetings can be stressful.

It’s incredibly easy to walk out and immediately think:

Shit. I forgot to tell them that.

Or realise later that something important wasn't explained properly.

I can attend your meeting via Zoom or phone to provide support and advocacy alongside you.

What's included

  • Up to 30 minutes of preparation and review before the meeting
  • Brief pre-meeting discussion with you
  • Attendance at your NDIS meeting for up to 90 minutes
  • Support communicating the important functional impacts, evidence and requests
  • Help keeping the conversation focused on the key issues
  • A short post-meeting debrief
  • Guidance about any immediate next steps

If your meeting is expected to run significantly longer than 90 minutes, contact me before booking so we can work out what you need.

Investment: $249 AUD

ADD-ON SUPPORT SESSIONS

Sometimes you don’t need another full service.

You might just want some extra time to talk things through.

These sessions are available if you:

  • have booked one of my document services, such as a Carer Impact Statement
  • are currently receiving support through one of my packages
  • have previously worked with me and need another conversation

They can be useful if you want to:

  • talk through your Carer Impact Statement rather than explaining everything by email
  • give me more context about your family or situation
  • discuss a new report or NDIS decision
  • prepare for an upcoming meeting
  • clarify your next steps
  • work through one or two specific questions
  • talk through something that has changed since we last worked together

30-minute Add-On Support Session

$69 AUD


For existing clients who have one specific issue, update or question they want to talk through.

This can be useful if you want to:

  • talk through new information
  • clarify your next steps
  • discuss an upcoming NDIS meeting or decision
  • ask specific questions
  • explain something verbally that would be easier to talk through than email


60-minute Add-On Support Session

$119 AUD

For existing clients who need more time to talk through their situation, new information, next steps or a more involved issue.

Please note

Add-On Support Sessions are for existing clients, or people who have already booked another NDIS service with me.

If this is your first time working with me and you need help understanding an NDIS decision, preparing for a review or reassessment, working out what evidence you need, identifying funding gaps, or developing a strategy for next steps, please book an NDIS Strategy Session instead.

The NDIS Strategy Session is designed to give me the time to properly understand your situation and review relevant NDIS documents so I can provide more informed advice and recommendations.

Add-On Sessions include the booked appointment time only.

If you would like me to look at a document during the session, we can use part of the appointment time to go through it together.

Document review, report review, written preparation, evidence mapping, drafting, or follow-up work outside the booked appointment is not included unless this has been separately agreed and quoted.

If you have substantial new documentation you would like me to review, please contact me before booking so I can let you know which service is most appropriate.


A QUICK NOTE BEFORE YOU BOOK

I provide independent NDIS advocacy, strategy and practical support based on my experience working with families and navigating the NDIS.

I am not a lawyer and I do not provide legal advice.

I also can't guarantee a particular NDIS decision, amount of funding or outcome.

My role is to help you understand what you're asking for, identify where your evidence may need strengthening, communicate the functional impact clearly and go into the process as prepared as possible.

If your matter is already before the Administrative Review Tribunal, I may recommend that you also seek formal advocacy or legal support.

Families are also encouraged to use free supports available to them, including their NDIS contact, support coordinator, local area coordinator, early childhood partner or independent advocacy services where appropriate.

STILL DON'T KNOW WHAT TO BOOK?

That's completely fine.

If you're looking at all of this thinking:

I don't even know what stage we're at, let alone what service I need...

Book the NDIS Strategy Session.

Send me what you have. We'll work out what actually needs to happen from there.