Jade helps families to access practical support through advocacy, NDIS funding plan reviews, and navigating complex systems. When parents and carers are better supported and empowered, they can show up fully for their children and themselves... that’s what true holistic care looks like.
Please note: These services cannot be claimed using a participants NDIS funding. To find a free NDIS Advocacy Service near you, click here.
NDIS can feel ridiculously confusing, especially when you’re already exhausted, caring for someone with significant needs, and trying to work out what the hell you're supposed to submit.
Choose the option below that sounds most like where you’re at.
If this is you…
➡️ I have an NDIS review or planning meeting coming up and I don’t know what to say - Book an NDIS Strategy Session
➡️ I need a carer impact statement written for me - Book: Done-for-you Carer Impact Statement
➡️ I’ve already written a statement but it needs stronger wording - Book: Statement Review + Edit
➡️ I want more hands-on help pulling the whole review, reassessment, application or evidence together for the best chance at accessing the funding needed → Book the NDIS Support Package
➡️I already have an NDIS meeting booked and want someone there with me. → Book NDIS Meeting Support + Advocacy
➡️I've already worked with Jade and just need another call. → Book an Add-On Support Session.
Still unsure?
Start with the NDIS Strategy Session.
We can work out what’s happening, where the gaps are and what actually needs to happen next. If you decide afterwards that you want more hands-on help, I can scope that with you.
60 minutes | $179 AUD | Online
Prefer a weekend appointment, or have an NDIS meeting, review or deadline coming up before the next available weekday session?
I offer a limited number of weekend appointments for basic plan review support, early plan review or reassessment guidance, and ART preparation.
Includes a one-hour individual session and a brief email summary of the key points discussed and suggested next steps. This is a standalone advice and preparation session.
Choose an available time, tell me what you need help with and pay securely when booking. No separate enquiry is needed.
Appointments are available on selected weekends only. If no times appear, there are currently no weekend appointments available to book.
Book this if you need clarity about what to do next with your NDIS situation.
This can include:
Before we meet:
I’ll review the key documents relevant to your situation before our session.
Your booking includes up to 30 minutes of pre-session document review and preparation, so I can come into the session already understanding the important parts of your case rather than spending half the call trying to work out what’s going on.
You can send me your current plan, decision letter and the reports or documents most relevant to what you need help with.
Then we have up to 60 minutes together via Zoom or phone.
Depending on your situation, we might look at:
I’ll send you a clear summary of the important next steps we discussed, along with relevant templates, prompts or resources where appropriate.
The aim is for you to leave knowing:
What am I asking for?
What evidence do I need?
What is currently missing?
And what do I actually do next?
This session includes up to 30 minutes of document preparation before we meet.
If you have a large volume of evidence requiring a full review, detailed document editing or significant work outside the session, I’ll let you know what additional support I can offer.
You will never be charged for additional work without agreeing to it first.
Investment: $159 AUD
Book this if you need your Carer Impact Statement written for you and the thought of sitting down and trying to explain your entire life to the NDIS makes you want to throw your laptop out the window.
You know what life looks like.
The hard part is turning that lived experience into a structured statement that clearly explains:
I’ll help turn your lived experience into strong, clear, NDIS-appropriate wording without losing your actual voice.
You do not need to book a call.
Everything can be completed through the intake form, email and document exchange.
Some people find it much easier to explain what life actually looks like out loud.
If you'd prefer to talk through your situation with me rather than trying to type everything into a form, you can add a 30 or 60 minute Add-On Support Session.
This is completely optional and is booked in seperately.
Current turnaround is approximately 5 to 7 business days from receiving the information needed to begin your statement.
Availability is limited each week.
If you need your statement urgently, please email info@soulshiftforcarers.com before purchasing so I can confirm availability.
Investment: $180 AUD
Price:
$120 AUD
No live appointment required.
Description:
Book this if you have already written your Carer Impact Statement and want it reviewed, edited and significantly strengthened.
I’ll review your existing statement and improve the wording, structure and clarity so the important information is easier for the NDIA to understand.
This includes:
You are welcome to send supporting documents.
However, this service is specifically for strengthening your Carer Impact Statement and does not include a full audit of every report or piece of evidence supplied.
If you would prefer to talk through parts of your situation, you can also add a 30-minute or 60-minute session.
Price:
$399 AUD
Book this if you don’t just need advice. You want hands-on help working out what needs to be done and pulling the important pieces together.
This is for families and participants who are overwhelmed by the process and want more support than a single strategy session.
It may be suitable for:
Before the session, I’ll review your key documents so we can use our time properly.
Together, we'll work out:
Depending on your individual case, your package can include support with:
A lot of this work does not require another Zoom call.
You can email me as reports, letters or questions come up and I can help guide what needs to happen next within the agreed scope of your package.
The package includes email and document support for up to 6 weeks from our first session.
If we are waiting on a report or something outside your control and need to extend that slightly, just talk to me.
This isn't intended to cut you off halfway through something. It's simply there so the package doesn't quietly become unlimited support for the next twelve months.
Once the important pieces are together, we can use a final 30-minute session to:
The package does not include unlimited document drafting, legal advice, legal representation or attendance at an NDIS or ART meeting.
If your case becomes substantially more complex or requires work outside the original scope, I’ll explain that to you first and give you options.
You will never suddenly receive an invoice for work you didn't agree to.
Investment: $399 AUD
Book this if you already have an NDIS meeting booked and you want someone there who understands your situation and can help make sure the important information is communicated.
NDIS meetings can be stressful.
It’s incredibly easy to walk out and immediately think:
Shit. I forgot to tell them that.
Or realise later that something important wasn't explained properly.
I can attend your meeting via Zoom or phone to provide support and advocacy alongside you.
If your meeting is expected to run significantly longer than 90 minutes, contact me before booking so we can work out what you need.
Investment: $249 AUD
Sometimes you don’t need another full service.
You might just want some extra time to talk things through.
These sessions are available if you:
They can be useful if you want to:
$69 AUD
For existing clients who have one specific issue, update or question they want to talk through.
This can be useful if you want to:
$119 AUD
For existing clients who need more time to talk through their situation, new information, next steps or a more involved issue.
Add-On Support Sessions are for existing clients, or people who have already booked another NDIS service with me.
If this is your first time working with me and you need help understanding an NDIS decision, preparing for a review or reassessment, working out what evidence you need, identifying funding gaps, or developing a strategy for next steps, please book an NDIS Strategy Session instead.
The NDIS Strategy Session is designed to give me the time to properly understand your situation and review relevant NDIS documents so I can provide more informed advice and recommendations.
Add-On Sessions include the booked appointment time only.
If you would like me to look at a document during the session, we can use part of the appointment time to go through it together.
Document review, report review, written preparation, evidence mapping, drafting, or follow-up work outside the booked appointment is not included unless this has been separately agreed and quoted.
If you have substantial new documentation you would like me to review, please contact me before booking so I can let you know which service is most appropriate.
I provide independent NDIS advocacy, strategy and practical support based on my experience working with families and navigating the NDIS.
I am not a lawyer and I do not provide legal advice.
I also can't guarantee a particular NDIS decision, amount of funding or outcome.
My role is to help you understand what you're asking for, identify where your evidence may need strengthening, communicate the functional impact clearly and go into the process as prepared as possible.
If your matter is already before the Administrative Review Tribunal, I may recommend that you also seek formal advocacy or legal support.
Families are also encouraged to use free supports available to them, including their NDIS contact, support coordinator, local area coordinator, early childhood partner or independent advocacy services where appropriate.
That's completely fine.
If you're looking at all of this thinking:
I don't even know what stage we're at, let alone what service I need...
Book the NDIS Strategy Session.
Send me what you have. We'll work out what actually needs to happen from there.